Happy August. The summer slowdown is a myth, but the summer quiet is real, and quiet is when patterns get loud. An hour into a session last week, a client was walking me through a reorganization. Big operations group, seven managers under her, and she’d thought...
Happy end-of-July. Three weeks ago I wrote about the CEO who’d known for eighteen months. This one circles back to that territory on purpose, because knowing was never the hard part. There’s a meeting on your calendar that’s been moved three times....
Hi, glad you’re here. It’s been a scorcher in Pittsburgh this year. Alex and I are heading to Maine to escape the heat for a bit this month. But, mid-summer has another trait in addition to extreme heat. It’s also the time when team friction surfaces. The...
Good morning. If you’re anything like me the best comment or solution comes to you after the fact, not during the problem. You replay the scene a million times in your head and every time you realize that you missed the moment you should’ve grasped. Here’s what I’ve...
Eighteen months of knowing Happy Q3. It’s hard to believe how fast this year is speeding by. But, here we are one week in and the issues we try to ignore are showing up to haunt us. One client illustrated this just last week when she said to me, “I know who the...
What They’ll Remember Good morning. I’m going to slow things down this week. No frameworks, no patterns to name. Just a story that’s stayed with me, and a question I want you to actually answer for yourself. A client retired last year after...
