Hi. This one’s a composite of at least a dozen companies I’ve watched up close. That’s sort of the point. A CEO I work with was describing friction between two of his leaders. One of them, whenever a decision doesn’t go his way, finds his...
Good morning. I’ve been thinking about vocabulary this week. Specifically, where ours goes when we need it most. An executive I work with got some feedback recently. The composite kind, gathered from the people around her: she can come across as abrasive, people...
Happy September. Q4 planning season is about to hand you a dozen documents that look like decisions and aren’t. Don’t get caught up in it. Instead, read what I’m sharing today. A CEO I work with showed me one last week. One of his executives had built a...
Good morning. Short one this week. The story doesn’t need more. A few weeks ago I ran a session with an operations team at a client company. Their big gripe, and it was a real one: the rest of the organization doesn’t see them. They feel invisible. So I...
Happy Wednesday. This week’s pattern is mine. I’m renovating a condo, which means I’ve spent the last month making decisions about things I have no business having opinions on. Tile. Grout lines. Stone. Being a thoroughly modern person, I did my...
