Have you ever felt a conversation suddenly shut down with statements like ‘It’s fine’ or ‘It’s no big deal?’ When, in reality, everyone knows it’s ‘not’ fine, and it ‘is’ a big deal? These closed-down statements, lead to confusion,...
We’ve all had those moments that stop us in our tracks. Moments when we receive feedback that not only surprises us, it literally leaves us scratching our heads. 🤦 Perhaps it’s a comment from a colleague about a leadership decision or a suggestion from a friend that...
